FAQ's

What currency are the prices on the site?

All prices are in USD.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 4-7 days for production. Average shipping times are 15-21 days. Tracking numbers will be updated 3-5 days after your order has shipped. If you don't receive a tracking number after 7 business days, please email us at support@gadggy.com.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100% money-back guarantee if the product is defective or damaged. You have 30 days to return it for a full refund. You must ship it back at your own expense. Once we receive the product, we will refund the full amount of your original purchase. Please include your name and order number on the returned parcel. Note: If your package is on the way, you must wait for it to arrive before returning it.

Can I cancel my order?

You can cancel your order with no penalty before it ships. If the item has already been sent, please use our return system to get a full refund.

I have entered an incorrect address, what do I do now?

If you have misspelled or auto-filled an incorrect address, reply to your order confirmation email and confirm. Notify us via email at support@gadggy.com within 24 hours to correct the address. No refund will be given after 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we ship worldwide from different fulfillment centers. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help. Please send us an email at support@gadggy.com, and we will assist you. For a prompt response, please include your order number and clearly address the problem.